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Closing Stale Tickets
Hi, Thank you for your ticket! We are in the process of cleaning up helpdesk queue and are going to close this ticket since we have not heard from you about this issue in awhile. Please reply if this matter still requires attention. Regards, Help ...
External Onboarding
Dear Team, I am pleased to inform you that [Insert Name] has been successfully onboarded to Gmail, Slack and FINMO. Gmail Username: Password: As it is required for all 8Twelve members, the agent will need to complete the following setup: 1. An ...
How to find your referral link
Greetings, We understand that you may be encountering difficulties locating your designated link. It's essential to bear in mind that your unique solution number is a consistent component of your link structure. For reference, your link format ...
Slack - 2FA guide
How to enable 2FA (2-step authentication) Click on your profile. Click on Profile Click on the Three Dots Click on Account Settings Click on Two-Factor Authentication Click on Set Up Two-Factor Authentication Click on SMS Text Message Enter your ...
Hard Drive Encryption - MAC OS
Go to the top left corner of your mac and press the Apple Icon then click on System Settings. For Mac 12 Scroll down till you see Privacy & Security then click on Privacy & Security. For mac 12 Scroll down till you see FileVault then click on ...